Business texting for Retail.
Product availability, order pickup, and customer service that gets answered.
Product availability
Answer a quick “do you have this in stock” text instead of losing the shopper to a competitor.
Order pickup
Text a customer the moment their order is ready for pickup.
Customer service
Handle returns, sizing questions, and general service over text without staffing a phone line.
Example messages
“Hi Jamie, yes we have that in stock in size M! Want us to hold it for you?”
“Your online order is ready for pickup at the front counter.”
“Sorry for the mix-up on your order — we're sending a replacement today at no charge.”
Built-in STOP/opt-out handling keeps order updates and promotions compliant on the very number your store already advertises.
Testimonial coming soon — we're gathering real feedback from Retail customers using TextBox.
See TextBox for Retail.
Book a quick demo on your own number — tailored to how your team actually works.